– Fully alter your administration framework with individuals that ‘in fact care’ about your Major goal.
On arrival in Panama with flight AA959 one of several two luggages, a Roncato baggage, ( photographs hooked up ) worth €189 arrived broken. I quickly went to the appropriate Office environment Within the airport, where the one remark was that they handed me a « checking Post Problems detect », which I enclose herewith. I put in the following day buying a fresh baggage and endeavoring to get in touch together with your places of work via the telephone quantities indicated to the stated doc with out, nonetheless, acquiring any reply – the phone is rarely answered and the road goes blank following quite a few minutes of waiting, regardless of which selection I dial. I So move forward my journey and upon my arrival in Miami airport for my return excursion (flight AA2198 on March 24) I all over again endeavor to Make contact with your Business office on the airport, but the only real guidance they could give me was to problem a criticism by using your website, which I'm now undertaking. In addition to the above, I do have An additional – and possibly far more really serious – complaint. At the time of my reservation I compensated an extra $88 ($forty four Just about every) for extra ease and comfort seats. To my surprise, the seats turned out for being the traditional – no more – seats.
I'm so amazed by Tracy Miller from the reservations Section. I accidentally booked a flight to the incorrect site and was freaking out, and he or she worked with me to not merely get me to the proper place but also uncovered precisely the same price tag.
On Jan 10th 2014, we experienced a return flight from Miami to Seattle. This was a immediate flight which must have been 6.5 hrs. We boarded about thirty min late, only to listen to from your captain that we ended up even now expecting fuel and even now didn't have confirmation concerning when, but that it would consider no less than twenty min to refuel. Last but not least after 1 hour around the airplane, we experienced refueled, only to hear that an armrest was damaged and we were looking ahead to a repair service. We were about the plan for one.5 hrs, in advance of acquire-off. WHY, would you board travellers on that extensive of a flight BEFORE refueling, In particular not possessing an ETA with the gas?
went for the Dominican Republic on family vacation with my spouse and son on july31 til aug seventh 2015 experienced a great time until finally time to go house, the flight leaving about the aug7th had a hold off for eight several hours for departing to Miami then suppose to connect and drop by dulles airport.
Around the returning flight we checked in plus the personnel greeted us and appeared pretty Experienced. Needless to say until finally we go to the counter. The youthful person was really inexperienced. The agent beside him described that we set the incorrect ticket on one of our eight luggage. They two gentlemen could not perform it out and in essence informed us all the things was ok.
I are actually about the phone for three hours looking to take care of a concern where by my bag was split open up and my belongings missing.
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Looking to alter a reservation date for the final 3 days/nights. Just about every agent Now we have gotten has either transferred us away from our connect with making A different hours wait or has hung up on our connect with.
I traveled not long ago on your own airlines and knowledgeable a discomfort on Flight us3861 Tuesday oct. 8th 2015 . The air-con wasn’t working and because of my bronchial asthma it had been warm and I felt humorous.
I'm 77 12 months old I strategy this amazing holiday with my daughter to point out her our heritage in Chile, we paid out almost $3000.00, we flew to South The usa Chile on 12/27-01/06/2016, then the nightmare started the fly from Miami to Santiago scl , we seat while in the runway for two hrs because of luggage delayed, the pilot explained it had been trouble with not ample employee to load the plane AA957 with luggage. then our seats challenge: seat 41A , my daughter Television set was damaged, my seat 41B my arms have been damaged, wouldn’t move up, so and Once i should head over to the lavatory I couldn’t rise up, due to the fact I've Diabetic issues I must check out the lavatory that is definitely why I took the top seat After i attempted to climbing in excess of the arm I Slash my leg and was bleeding. I request the flight attendant for help, she was no help whatsoever. my daughter made an effort to help me by climbing more than me given that we couldn’t get any help. she slip and fell on the two arms trying to climb above me and bruised the inside of her legs definitely undesirable. We've got pictures of her leg and my leg look like elephant toes, allow me to show you it harm so terrible I cried with the agony, The complete two weeks in Chile I'd to obtain sneaker a person measurement even bigger considering that my ft had been so swollen and my daughter couldn’t put on her bathing go well with since The within of her leg ended up all bruised up.
I’m writing to precise how discontent I'm With all the way American taken care of flights on April 29, 2016. My flight 3848 planning to Memphis, TN from DCA was cancelled after remaining delayed 4 6 several hours. I had been traveling to a rehearsal meal and a wedding the subsequent day and I missed both equally activities. The next day I needed to fly to charlotte after which you can to Memphis and to best it off bag didn’t arrive within the flight with me And that i don’t know why.
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I will start off by declaring that I have skilled the worst flight working day with regards on your airline. To start with I had been delayed around an hour or so on account of “climate”, when it had been sun shining at the departure and arrival airport. 2nd, I was moved to a 3rd flight thanks to my delay I missed my link by 2 minutes. 3rd, when boarded on the 3rd flight, we sat within Homepage the gate for 2 hrs on account of “temperature” yet again. As soon as they deplaned that flight, as a consequence of anticipated two hour more time hold off, I bought moved to a fourth flight.